How to Receive Benefits
Eligible members may receive benefits in two ways, by using the Pre-paid Benefit Debit Card, or by submitting a claim for reimbursement.
Pre-Paid Benefit Debit Card
The Pre-paid Benefit Debit Card is the recommended way to receive benefits. Members may use the debit card to pay for covered expenses at the point of service, without paying cash up front. Members can also view claims, account balances, and other information on the Pre-Paid Benefit Debit Card website.
More Information About Debit Card
Claim Submission for Reimbursement
Members may submit the Medical Expense/Premium Reimbursement Claim Form to receive reimbursements in the form of a check.
Medical Expense or Premium Reimbursement Claim Form
Claims may be submitted by Mail, Fax, and or Email.
Address: HPAE Retiree Medical Trust
c/o Zenith American Solutions
140 Sylvan Avenue, Suite 303,
Englewood Cliffs, NJ 07632
Fax: 201-947-9192
Claim Submission (only) Email: HpaermtClaims@Zenith-American.com